Welcome to Hervey Bay Medicare Urgent Care Clinic. Our clinic offers free, immediate treatment for non-life-threatening conditions, providing priority care without the need for emergency department visits or when your medical need cannot wait for a GP appointment. Our urgent care clinic is supported by highly skilled independent doctors and nurses, utilising excellent treatment and procedure room facilities.
5/166 Boat Harbour Drive, Pialba QLD 4655
Monday-Sunday, 9am - 7pm
Just walk in!
Our Urgent Care centres are government funded, offering 100% bulk-billed services with a valid Medicare card.
Get care quicker, with short wait times
We have pathology, X-ray and pharmacy all under the one roof so there is no need to go anywhere else
Access care your way
just walk-in or book online.
Be triaged by an emergency
nurse and get treated by an
emergency trained doctor.
Be bulk-billed and feel better. This
service is government funded and
come with no out of pocket costs.
Sprains or
broken bones
Wound dressing
and stitches
X-rays
Minor eye or
ear problems
Insect bites
Minor burns
Breathing
problems
Vomiting and
dehydration
Urgent care trained
GP-led care, that is
Step-in and get on the
track with
✅ If you have an appointment during this period, we will contact you to reschedule.
✅ For urgent medical attention, please call 000 or visit the nearest emergency service.
An alternative to attending an emergency department may be to connect online to the Virtual Emergency Care Service , which is open 8am to 10pm, 7 days a week. The Virtual Emergency Care Service has specialist clinicians available to treat a range of emergency conditions virtually. Operating hours will be extended to 24 hours from 8am Thursday 6 March until 10pm Tuesday 11 March 2025.
You can also contact 13 HEALTH (13 43 25 84), 24 hours a day, if you need health advice.
We’ll provide further updates as the situation develops. Stay safe and take care! 🌪️
